1 day
Understanding Change
Lots of small changes better than big change
Discussing need for change
External pressures for change
Types of change
Outsourcing is change
4 conditions needed for change
Forcefield Analysis
Classic stages of change
Resistance to Change
Barriers to change
Famous examples of resistance to change in Ireland
Overcoming resistance
Rewards
Need for rewards to support change
Positive reinforcement
Rewarding good behaviour and not rewarding bad behaviour
Implementing Change
Need for clear vision
Communicating change
Requirements for change project plan
Having some flexibility
Closure
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