Coach, Role Model, Counselor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day workshop will help you become a better coach in all senses of the word.
Introduction and Course Overview
Defining Coaching
Two Schools
Why and What?
Recall
Coaching Skills
Pre-Assignment: Coaching Assessment
Interpersonal Communication
What are Communication Skills?
Where Can I Improve?
Non-Verbal Communication
Self-Disclosure (Johari Windows)
Five Critical Coaching Skills
More on Communication
Learning Styles and Learning Principles
Benefits/Consequences Matrix
Skills Involved in Coaching
The Coaching Model
Feedback
Coaching Problems
Workshop Wrap-Up
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