Coaching Skills for Managers

Coaching Skills for Managers
2 days

Course Aims
This 2 day course is designed to improve participant’s skills and knowledge in coaching others and enable them to cascade the coaching process through their areas of responsibility.

Course Audience
For directors and managers who want to create a supportive learning environment helping staff to improve their skills and knowledge.

Course summary
• Distinguishing between Coaching, Mentoring and Counselling
• Defining Coaching
• What Helps and Hinders the Learning Process – how to assist it
• Setting Coaching Session Objectives – working with clarity
• Creating an Environment for Development – how simple words and actions can reinforce the coaching plan
• Feedback and Challenging – as part of the coaching process
• Managing the Coaching Process
• Practising Listening Skills – for effective, honest communication
• Clarifying the Language
• Confronting the Issue of the Manager as a Coach
• Coaching Practice
• How to Apply Personal Learning
• Action Planning