Microsoft Outlook 2003: Level 2

Please call to enquire about dates – 01 803 7000

Duration: 1 Day

Course Content

Lesson 1: Tracking Work Activities Using the Journal

•Record a Journal Entry Automatically
• Manually Record a Journal Entry
• Modify a Journal Entry

Lesson 2: Setting Calendar Options

• Set Work Days and Times
• Display Other Time Zones
• Set Free/Busy Options

Lesson 3: Setting Message Options

• Modify Message Settings
• Modify Delivery Options
• Modify Message Formats
• Notify others that you will be Out of the Office
• Create and Modify a Distribution List
• Insert a Hyperlink

Lesson 4: Sharing Folder Information

• Specify Folder Permissions
• Access another User’s Folder
• Delegate Access to Folders

Lesson 5: Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Lesson 6: Customizing Outlook

• Customize the Toolbar
• Create a New Toolbar
• Customize the Menu
• Create a Folder Home Page

Lesson 7: Locating Outlook Items

• Sort Messages Using Multiple Criteria
• Find Messages
• Find Messages Using Multiple Criteria
• Filter Messages
• Organize Messages
• Manage Junk Email