Delegation is one of the hardest skills for a manager to master. However, the skill can be learned. This one-day workshop will explore many of the facets of delegation: when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see where the pitfalls lie, and what we can do about getting around them.
Why Delegate?
Advantages and Disadvantages
Self-Assessment
What is Delegation?
Picking the Right Person
The Delegation Meeting
Levels of Authority
Giving Instructions
Communication Skills
Monitoring Delegation
Giving Feedback
Becoming a Good Delegator
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